Return & Exchange policy

Thank you for shopping at Mangalwari. We want you to be completely satisfied with your purchase. In case you are not happy with your order, we have a hassle-free return policy that you can take advantage of.

  • Return Window: You can return or exchange any product within 5 days after delivery.

 

If you wish to return a product, you can choose between three options:

  • Fastest way of Return: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. You can exchange your existing product with another product of equal or lesser value. Please note that you cannot avail new offers while exchanging.
  • Refund in your Mangalwari Wallet: We offer store credit that you can use to shop on our website. The amount of the refund will be credited to your wallet within 48 hours after we receive the returned product at our warehouse.
  • Refund in Bank: you’ll be automatically refunded on your original payment method within 10 business days.


Product Value Consideration: The selling price of the product at the time of purchase will only be considered at the time of return or exchange.

No New Offers: Customers cannot avail of new offers while exchanging the product.


🔔 Please Note : We recommend that you make an "unboxing video" as soon as you receive your order. This is just a precautionary step to ensure that in the unlikely event of an incorrect product being delivered, the issue can be escalated to the courier company with valid proof.

Tampered Parcel: In case you receive a tampered parcel, please make an unboxing video as proof and email it to support@mangalwari.com or whatsapp on +91 90672 57290

Manufacturing Warranty: The warranty covers any manufacturing defects or change in the color of the lenses due to light exposure.


    If you have any questions or concerns about our refund policy, please do not hesitate to contact us. We are always here to help.

    Whatsapp - +91 90672 57290

    Email - support@mangalwari.com

    Please note that our team will respond to your inquiry between

    Working Hours:
    MON to SAT: 10:00 AM - 06:00 PM